R QIDI TECHNOLOGY X-PlusⅡ 3D Printer, New Upgrade Intelligent Industrial Grade 3D Printers,Large Print Size,Printing with Nylon, Carbon Fiber, PC,High Precision Printing,10.6x7.9x7.9 Inch

Overall this is a solid printer at a competitive price. But the tech support is amazing! I had an issue and they provided detailed troubleshooting steps, and then sent replacement parts right away after we found the problem. Top notch, friendly tech support is a rare commodity these days!! If you are new to 3D printing, Qidi is the way to go because you can get the help you need. And you can buy this with confidence because IF anything should go wrong, they have your back!

Hi all, The Quality of the print is awesome, the quality of the support is also great , i had a small issue and i contact the support next day i got the answers with video etc.. Awesome Printer to be clear.

I was up and printing with this within an hour. I had a lot of early success with small prints -- not much tweaking needed (a little), but did run into some typical printing issues when I moved to bigger projects. I reached out to after sales support and they have been responsive and helpful. I feel like this was a great purchase to begin my 3d printing hobby and Im having a lot of fun making things out of thin air with this cool technology. I love that this is contained in a sturdy case and everything seems very solid so far. Ive printed probably 30 things over the past 2 weeks with a very high success rate -- and most of the failures are just learning about models and when supports and different adhesion types are necessary, not the printers fault. There is going to be a learning curve with 3d printing, but I feel like this printer has lessened that curve for me. Id highly recommend this as a first printer, but what is most exciting about it for me is the extra features and high-temp extrude that come with it so that when I am ready to do more advanced items, I also have that ability with just a few changes. Edit 5/06/23 - I have had this printer for a couple months now and have enjoyed it very much. The support I have received from Qidi could not be better. They have helped me troubleshoot issues and have provided solutions. They have sliced and printed files to verify nothing is wrong with the file itself. 3D Printing as a hobby can be filled with trial, error, and learning. Qidi support has helped me through this all. I know when I email I will receive a fast and knowledgeable response. Im still very happy I made this choice for my first printer.

This is my first 3D printer and I have learned a lot by using it. After about 8 months of printing I am leaving a review to recommend this printer for its quality and ease of use. Ive had excelled results printing PLA and ABS. Ive just started with TPU and then Ill dive into nylon and carbon fiber. I am also impressed with the customer support I have recently experienced. Sophia was very responsive via email and expedited shipping to get me replacement build plates and even a new hot end when I failed a print so badly that it wrapped TPU up into the hot end to where I needed a new one. After that I successfully delivered on my first paid order of printed items. I will say that I have not found it as easy to replace or upgrade parts from aftermarket sources like some other brands but when they are supporting their products like this, Im okay with that. Thinking about adding another printer soon. I just might get another Qidi.

I purchased this printer in the spring of 2020 and it has served me well ever since, printing literally hundreds of various things. The print quality (I mainly used PLA and Nylon) was excellent and once I passed through the initial learning curve, even as a beginner I was able to create complex shapes/designs. The software and user interface is one of my favorite parts as it is extremely easy to use and very well organized. Lastly, their customer service was excellent when I had a problem and they made certain that I received the help I needed. I highly recommend this printer and this company.

I researched prior to purchase and landed on this machine. I was looking for a mid priced printer that would be easy for a starter as I had read lots of reviews that made it sound like a very hard hobby to get into. This machine was perfect! Setup from the box and had it printing in no time. There were a few hiccups, but nothing like other people seem to have with a first printer. Only downside was the z-Rod was out of the track and I had to quickly fix that, but zero problems and great customer service since I opened it!

I own the QiDi X-plus and love it. Superb quality and excellent tech support. The slicer program by QiDi is also all you will need and it’s included.

Fantastico support, quick response and full customer service. All others should learn from qidi. I you pay a bit extra and no hassles with qidi customer service is a world class service. Fantastic service for a newbie wih high expectations. Way to go qidi. Youre a winning class of all there is. Google, apple?, MS you should learn from the best

The Qidi X-Plus is the best 3d printer I have bought. The printer is sturdy and sets up effortlessly. No assembly required. The instructions are good, and if you can’t understand the directions, the YouTube videos for the Qidi are straightforward and easy to understand. There are several things I enjoy about the Qidi: the blue light helps me see the print head; the print head is easier than any other printer I have had to disassemble to remove filament jams; The color touch screen is easy to read and to program. The best (by far) is customer support via email. The company is in China, so I am not contacting Qidi via phone, but when I send them an email, the response has been within twelve hours or less, even on weekends. I waited until I had used the printer for a month before I reviewed it because the first couple of prints are usually good. In this case, I went through two entire rolls of filament before I reviewed it. The prints are consistently good. I will definitely recommend this 3d printer to anyone.

This is my first 3D printer. It is relatively easy to use, and functions very well. Customer support is second to none. They have replaced both the normal and the high temperature extruder due to failures, and respond quickly to support questions. The leveling is imperative to get right, or else PLA will not print at all. This was the hardest thing to figure out. When they say “friction” on the paper between the nozzle and the bed, they mean a lot of friction. Once we got that figured out, my first layer bonding issues went away. They will also send you a Cura slicer profile if you want to use that software. You just need to ask for it. If you are looking at this as a first 3D printer, and you want to be able to print all types of filament, I would definitely recommend this one!