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Destin Tremblay MD
> 3 dayThis printer is great and easy to use. I’ve had it printing nearly nonstop since I bought it. I didn’t realize the build plate was reversible until I had an issue and contacted Qidi customer service. I managed to ruin a build plate and customer service quickly bought me 2 more. Some of the best tech support and customer service I’ve ever seen. Update: Logged lots of hours and still going great. Had an issue with the LCD not turning off and customer service was again prompt and thorough to get it fixed immediately with firmware upgrade. Still very happy I got this printer.
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Jeff lee
> 3 dayThis is my first ever review for anything I have ever bought on amazon. First off this printer blows away anything you can buy in this price range. I have a prusa and I would go to this hands down over it any day. I can say enough about this printer!! Best bang for the buck!! Love love love it!!
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Jonathan D Drover
> 3 dayThe printer works very well. I am a beginner, this is my first printer. It took about 20 minutes to get the printer out of the box to printing the provided test object. The machine works wonderfully. The human operator is still learning. I contacted customer service and they responded, usefully, within hours. I cannot recall faster, better customer service anywhere.
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Sunflower
> 3 dayCustomer service is amazing. We simply set up our printer, leveled it, and we have been printing ever since. The quality is excellent and now I want another one. If youre thinking about getting a 3D printer, this one is very user-friendly. As we began trying to print more complicated items and things went wrong, Qidi (Judy) would take my files, explain what I did wrong, perform a test print and send me the revised program with a picture of her print. Oftentimes, these prints took 8 hours to complete, but it was no bother for Qidi and their team. Ive learned so much from Judy that I dont need help quite so often, but its really nice to know that its available and super fast. Thanks, Judy, thanks Qidi, youve earned my business and were loyal customers.
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Dave brown
> 3 dayAnd using this printer for a while, and had no problems with it superb printer for printing, APS, and all other filaments.
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Keri-Ann
> 3 dayI would love to recommend this printer, but if I had to do it all over again I would not buy it. The print quality is nice and having the enclosure is also nice. The problem is just the constant little issues that crop up with the machine software and the computer software. Customer service is quick to respond but there is definitely a language barrier and to be honest I have never had to talk to customer service as often for any product I have owned. I am just tired of it not just working. Print via WIFI....today maybe. Tomorrow maybe not. And the high temp hot end is NOT to be used for anything that doesnt require 300C printing. There is no heat break and your filament will melt and jam before getting to the nozzle. Even ASA, which has a high print temp couldnt be used. So dont throw it on thinking you will print all filament with it. It actually makes no sense whatsoever. Why not just have one print head with a proper break that can print any filament. Everyone else does it. Nobody wants to spend time switch things out. Another problem is the printer is community support. You would be better served to buy a printer that has a larger user base. You will find using a variety of slicers much easier if you can quickly and easily find profiles. If you have a problem you wont find much information online either. So again, for the money, I would look elsewhere. Its just not worth the hassle.
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RR4forever
> 3 dayThis printer is a viable and affordable product for use by designers, engineers, hobbyists, schools, and even curious consumers. The ONLY issue I have had is the touch screen can get dirty pretty fast. if i need ANY kind of help Qidi customer services will quickly assess me.. even with silly questions.
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Bhob
02-06-2025I started with a very low end printer. It worked, but had a small build volume, no heated bed, and could only print special versions of PLA and ABS. Lots of bad prints. Some didnt stick, some stopped half way. Decided to take the next step up with the X-Plus. The things I wanted were fully enclosed, heated bed, and to fit on my office desk! The price point was also in my budget. In addition, it comes with the spring steel plate on the bed that make removing the part super easy. It just works. I start a print and leave the room, not stressing about whether its going to be a good print. The slicer is very good and the spport has been excellent. When trying to print higher termperature materials and when working with the M3D slicer I have contacted Tech Support several times and gotten almost immendiate feedback. Verry happy.
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Hdvision
> 3 dayGreat printer you never forget your first I have had it for years and just cant get over how great it is
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cn
> 3 daythis product was extremely helpful, prints fast and high quality and im able to print all kinds of things, many at a time. overall happy with the printer