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J
> 3 dayThis printer is great!! It exceed my expectations. I spoke with customer service/product assistance and they were very helpful and great with communication. The treasure chest came out very detailed. Highly recommended 3D printer!
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Wendy K
> 3 dayTook a while to get started as I had some cheap filament that caused all sorts of problems Excellent online support even with the time Zone differences. They shipped replacement parts even though I the cheap filament clogged and damaged the extruder New board and extruder shipped out. Followed instruction videos and with Linda’s support. Everything worked fine after upgrading to better filaments. Cheap filament was quite sensitive to temperature between different rolls! Watch out!
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J
> 3 dayBy far the best 3D printer for the money! I have loved printing every minute with it. The quality is absolutely amazing and the quietness of the machine is beyond exceptional. Have not tested the speciality filament extruder that came with it but the setup manual and accessories that are supplied with it make the price very valuable. THE GUN IS NOT FUNCTIONAL AND IS A REPLICA PRINT!! IT WAS PRINTED FOR A PROP! DOES NOT VIOLATE TOS!!
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Anthony Estelle
> 3 dayOwned this for almost a year and have had little issue with it. Software leaves a little to be desired but there are alternative out there. I highly recommend this product.
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Brian Foreman
> 3 dayI was a beginner when I got my original X-Plus 3+ years ago and I still just love it. I upgraded it tonight with Qidi Supports help to an X-Plus II and have some inside info to share. First, the basics: Ive used this printer constantly for over 3 years without a single serious problem, and every time I contact support they respond helpfully within 24 hours. Seriously, if you are looking for high-quality 3D prints with minimal frustration and probably the best customer support youve ever experienced, quit looking. This is your printer. During these 3 years I have printed everything from large art pieces (printed in multiple chunks and assembled later) to lots of quick fixit pieces (like a computer case foot) and everything in-between, and I havent lost a single print due to malfunction. (Ive botched plenty of prints for other reasons, but not the fault of the printer.) If this printer meets your size (volume) requirements, just buy it. For full transparency, here are the downsides I have experienced: First, as a complete newbie, I was confused learning how to load and unload filaments, but I just emailed support and they sent a link to a video that silently showed how. They have videos like this for everything, and theyre incredibly helpful for simple problems all the way up to disassembly/reassembly of the entire printer, so no matter your problem, theyll show you the exact steps to fix it. Awesome. Second, the little clasps that hold the external spool holder in place kept popping off when I was trying to snap them closed, so eventually I just left them off since the spool holder stays put just fine without them. (I eventually switched to a third-party filament holder/dryer, but the built-in filament holder was good enough to get started with, and I still use it occasionally when the dryer isnt needed.) Last, static electricity (?) occasionally seems to cause the display to fade/flake out, particularly after inserting a thumb-drive. This usually resolves itself in a few seconds (although once or twice in these 3 years I have had to actually power cycle the machine), so it hasnt been a big issue, but Im reporting every flaw no matter how tiny here, so there you go. And thats it. I really cant point to any other real downsides. Bottom line, even after 3 years Im still having a blast with this printer. The blue exterior accent lighting looks cool, and the excellent interior illumination means I can drop in and see how the print is going without even turning on the lights. Everything about the machine works so well, its just a joy to use. I really do love the stupid thing, and find myself using it for some new project almost every day (although I may be a freak in that regard). I just never thought Id use it this much. I have printed PLA, TPU, Nylon and Carbon Fiber filaments with this printer, and no issues printing any of them. The regular extruder can handle temps up to 250C, and Qidi includes a high-temperature extruder that can do 300C, so theres really nothing you cant print. (I have used the high-temp extruder and can report that it heats up to the higher temperatures super-fast, just one more thing I love...) Oh--and the printer comes with a flexible magnetic build plate that works really well: once your print cools, you can usually just flex the plate a bit to pop your part off. Once my print stuck so tight that I damaged the plate surface getting if off, but that was my fault for getting impatient. Take your time and you should have no problems (and you can order additional plates for $15 or so on aliexpress). FYI, I just now read the most helpful negative review of this printer, and it seemed like that reviewer was literally looking for nits. For example, he says that the build plate does not heat evenly. So I actually measured mine (set to 165F) with a remote infrared temperature gauge just now, and yes, it ranged around a bit from 163F-168F at different points, but really? No printer heats the build plate with perfect evenness, and if it doesnt affect prints (and it hasnt for me) who cares? He also mentions clogging, which can happen on any 3D printer, but once again, Qidi Support has videos on how to remove any type of clog, so he should have been just fine. For example, after some high-temperature printing, as the machine cooled down I had some filament higher up in the extruder soften and fold over on itself a bit (from residual heat) between the drive gears and nozzle. Once that solidified into a hard ball, it prevented the filament from moving forward OR backward. Qidi Support showed me how to fix it and I was printing again in no time. On another occasion (this only seems to happen on higher-temperature prints) some residual heat caused the filament to stick in the hot-end itself---meaning the drive gears couldnt push it down to the nozzle. Yep, theres a video for that situation too, and although it took more effort than the prior clog, I cleared it just fine. (Hint: the smallest Allen-wrench they give you is 1.67mm, which is perfect for this job. Just watch the video, keep working at it if it doesnt work the first time and youll get it eventually.) That same review also mentions problems with first-layer adhesion, but thats definitely the users responsibility to get right, not the printers. Youve got to level the bed, which takes some experience to fine-tune, and youve got to pick the right build-surface---which in some cases might mean using a glue-stick. Read up on each kind of filament and give it what it needs. He also claims that a high percentage of Qidi printers ship with problems. I have no idea how he could possibly know that, and he doesnt reconcile that with the very high number of positive reviews from Verified Purchasers right here on Amazon. (I mean 4.8 out of 5? Not very many other products of any type get rated that high, let alone 3D printers, and I believe the rating based on my own experiences.) In short, while he may have experienced some legitimate problems, he seemed much more determined to find flaws than to simply work with support and learn how to use his printer properly. In fact, if you read the whole review, youll find that Qidi Support continued to patiently sent him multiple replacement parts while attempting to assuage his many complaints---proving, even in his negative review, how good they are about support!!! Bottom line, Im really happy with this purchase and can heartily recommend both the printer and the company. If this one were to die at this point Id turn around and buy another one the same day, its that good. So if youre on the fence, get off---this is your 3d printer and youre going to love it. OKAY: I mentioned at the start that I just upgraded this thing to the X-Plus II, and Im pretty impressed, so here are some of the differences: First of all, they really worked hard to perfect the new extruders: The X-Plus II has dual-gear extruders, meaning they grip the filament from both sides. This means precise filament control for higher-quality prints---plus now you can even print soft rubbery filaments that lesser printers would choke on. (Im printing a Filaflex filament from Recreus with a 70A Shore hardness rating as I write this---basically a stretchy rubber-band filament---and its printing just fine.) The next thing I noticed was that the cooling fan on the new standard extruder has some new super-precise ductwork that directs the cooling air perfectly towards the point of extrusion, making it work even better. I also noticed they added silicone socks on the hot-end itself for better insulation there, so they made a lot of little improvements and my first few test prints look fantastic. Another new detail I saw was that the new ribbon-cable that connects the hot-end to the printer includes a new stress-relief point, so although this was never a problem for me before, it shows that theyre sweating the details and improving everything they can think of (or that anyone has ever had a problem with), which is awesome. Last, when I loaded some black filament into my new extruder, some red filament came out first, showing me they had tested the extruder at the factory. To me this means theyre working hard at quality-control, just one more indication theyre working to be the best. The new X-Plus II even has a filament run-out detector, so no ruined prints if your filament runs out. Awesome. Bottom line, I wouldnt be going on about this printer unless I thought it was great, and it truly is. Buy it now before they raise the price. P.S.: After tons of use, my high-temperature extruder eventually developed a leak so I contacted support to ask whether they thought it was a problem or not. They shipped a replacement part the same day at no charge. Im telling you, youre simply not going to find better than this...
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Mechell York
> 3 dayBroke in 2 days
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Amanda Jones
> 3 dayThis is our first 3D printer…we’ve had it for a little over a year. It continues to perform flawlessly after appropriately adjusting the z offset. Upgraded magnetic print bed. Super happy with our purchase. My daughter is into clay sculptures and 3D anatomical models serve as an excellent base for clay modeling.
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Gary Boisits
Greater than one weekAlex with customer service responded promptly and prfessionally with problems I was having and together we were eventually able to resolve the problem. I would highly recommend the purchase of this item especially if you are new to 3D printing.
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Rover100
> 3 dayThis was my first 3D printer, arrived extremely well packaged, in excellent condition. Easy bed-leveling instructions and the thumb drive has a lot of info and videos on it. Had it level and printed test print in under an hour. The fact that it can print using a variety of different filament types was what interested me the most. PLA, ABS, Carbon Fiber, etc. So as you try different items you can use different filament types. Great customer support. Hint if you have it hooked to your home network over CAT 5 you still need the USB plugged into the front of the printer and you send the file using the WiFi button.
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Lynn Garrison
Greater than one weekI purchased this printer as a replacement/upgrade to an older Qidi Tech 1 printer. It is definitely generations ahead of that predecessor. The build is remarkable. Sturdy workmanship from top to bottom. Sometimes the sales description is stretched here and there but that is not the case here. Just the weight alone says its built to last. When I first unboxed it I was impressed with the accessories included from hand tools to extra nozzles and even a spool of Hatchbox brand filament. The box it was packaged in stated clearly it was to be a Team Lift and boy were they right. Once I got the box on the table I could tell they designed it to reach its destination without a scratch. Packaging was great. All I had to do was remove the Styrofoam and plug it in. No muss no fuss . I plugged in the power cord in the back and pushed the button on the front and it was ready. Build plate is held in place by magnets imbedded in the traveler. You actually need to almost pry off the flexible and removable plate. Its quiet running even with all of the fans inside. There is a small but efficient touch screen panel that displays all the information and statistics relating to your print job. I was surprised that when you transmit your model to it via Wi-Fi it displays all of the other project files as well. Im sure there is a maximum but I havent hit it yet. Some people might complain that you have to keep a thumb drive plugged in while printing but I find that to be another plus because its simply a portable backup of your transmissions. No need to resend if power is lost. And speaking of lost power, I found its ability to restart following power loss reassuring as well as the filament sensor included and mounted on the back. If your into printing Carbon Fiber or Nylon there is a high temp. extruder head included as well. In short I couldnt find anything to complain about in this Qidi (still havent figured out how to pronounce that one) printer. I did need to reach out to tech support due to my inexperience with 3d printing and they responded to every one of my questions as promptly as can be expected from someone located half a world away. No complaints there either. They were willing to act as a mentor to assist with my learning curve. If you are in the market for a new printer I definitely believe this one is worth the price. They even have them staged on this side of the world so shipping is accomplished in less that a week. Simple incredible.